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SAP BRIM (SAP Hybris Billing) – Evolution of the traditional invoice

SAP BRIM (Billing and Revenue Innovation Management), formerly SAP Hybris Billing, elevates the traditional invoice. SAP BRIM brings more speed, flexibility, higher volumes of transactions and better integration with existing billing systems. A well-optimised SAP BRIM system enables professional processes along the complete revenue chain.

The end-customer wants products, which are instantly available and individually tailored to his or her needs. Businesses from the areas of telecommunication, logistics, retail, utility, media and entertainment must act faster than ever before. New products with transparent and personal pricing models must be created fast, in order to offer your services and capture fast moving business opportunities for a large number of clients. This is particularly true for fast-paced, highly competitive industries.


  • Very large customer base with high volumes of transactions
  • Handle diverse credit rating classes to minimize outstanding debt
  • Comply with complex national and international regulations

This is where SAP BRIM comes into play. The whole consume-to-cash process can be displayed – from rating and charging of the used services (Convergent Charging) to the invoicing of those services (Convergent Invoicing) and handling collection (Customer Financials Management). Along the way, the system processes a high number of transactions and data. Its modular design enables optimisation of charging and billing processes and allows for real-time charging of services. Outstanding debts can be invoiced more easily, in compliance with all existing norms and regulations.

Adding to that, more and more third-party providers are included into business models. Revenue created from external content, apps and services can be captured and shared instantly.

Successful products and services grow fast. This requires fast and reliable processing of a large number of business cases. Those must be displayed on bills that are easy to understand for the end-user and can be paid on time. This depends upon reliable and automated processing to manage different credit profiles, payments and collections.

Along the way, it is important to offer the best possible customer experience to the end-user. A 360-degree overview of all customer information ensures that all billing inquires and disputes can be handled efficiently. In addition, SAP Customer Usage Analytics gives companies the tools to monitor customer reactions in real-time when introducing new pricing and billing models.

What can SAP BRIM do?

  • Pricing, rating and charging in real-time to craft individual pricing models
  • Convergent invoicing for multiple, high-volume billing streams
  • Efficient handling of clients with different credit ratings in Customer Financial Management


  • Faster time-to-market for new services
  • Lower operative costs with consolidated rating systems
  • Increased customer satisfaction by displaying all services on one invoice
  • Reduce default-risk by considering the complete credit and payment history of a client

SAP BRIM Implementation by GTW
GTW implements an individual SAP BRIM Billing System for you. With individual customising we ensure your processes are in place to perform to its highest potential.

Our self-developed testing environment ATS makes migration safe and transparent. Anonymised testing data allows simulating different scenarios. ATS can also be used as a migration tool to smoothly transition to a new system.

Contact us today and let us advise you on individual SAP BRIM solutions for your business.