SAP Entitlement Management
SAP Entitlement Management (EM) enables precise control of entitlements, access, and usage quotas – fully integrated into your cloud-based offering and billing logic. The solution links contract terms with concrete usage rights and ensures that your customers use exactly what they have ordered – no more, no less. This creates clarity, control, and trust in fast-growing subscription and pay-per-use models.
Real-time entitlement control with SAP EM – delivering transparency, seamless experiences, and secure monetization.
Streamlined entitlement management for seamless customer experiences
Your Benefits at a Glance:
Define exactly what each customer can use – securely tied to contracts and enforced by the system.
Drive sustainable growth in subscription businesses through smart, automated entitlement management.
Launch new offers and entitlements fast, then fine-tune them with real usage and performance insights.
Full transparency for customers: entitlements at a glance, with alerts, reminders, and self-service options.
Automatically block unbooked or exceeded services – with full transparency.
From single products to bundles and platforms – entitlements can be set by role, volume, or duration.
Core Functionalities
Use Cases
SAP Entitlement Management is suitable for all companies that want to actively manage usage rights, service access, or feature scope – especially in subscription-based business models.
Software & SaaS
Deliver precisely what customers subscribed to – from Basic to Professional to Enterprise.
Digital platforms & media services
System-based control of content, licenses, and usage – with trials and consumption limits built in.
Technology & device providers
Bundle hardware, services, and usage-based features – from print volumes to storage and runtime rights.
Industry & mechanical engineering
Precisely assign rights for machine functions, cloud, and digital services – including reseller scenarios.
Education & E-Learning
Learning platforms manage access flexibly – by user role and booked package.
Shaping the Future Today
From Startups to Global Enterprises
Trusted by our partners. Be part of it!
Let’s take off together!
Let’s explore your business together in a free consultation – and find the billing solution that prepares you for the future.
Convince yourself: As part of our free live demo we present to you the varied features of Entitlement Management.